In Vitro Technical Support is designed to service and provide technical support for the products that are sold by In Vitro Technologies. We believe we are the service company, you need, that is capable of installing, maintaining and repairing the equipment that we sell.

A Service Company

In Vitro Technologies Technical Support is a dedicated team of engineers providing technical support and service for the product range supplied by In Vitro Technologies.

IVT TS Provides:

  • Excellence in service, repair and customer education
  • Fast response to customer enquiries
  • Preventative and Comprehensive Maintenance service options
  • Flexibility to meet your workflow
  • National coverage

Service locations

Technical Service departments are located in Adelaide, Brisbane, Melbourne, Sydney and Perth, are comprised of service engineers trained to support our product range. Our service engineers have the expertise to evaluate and ensure the performance of your equipment with the backing of our experience national service team and suppliers.

The In Vitro Technologies Technical Service Department is resourced to provide technical and product support to the highest standard. As the distributor of our products, we are the only facility endorsed by our suppliers to repair and restore your equipment to meet performance criteria and pass all acceptance/validation requirements.

Providing knowledge

In Vitro Technologies offers comprehensive end user training ensuring customers are certified to safely and productively operate their equipment.

Technical Service can becontacted on 1300 932 156 or e-mail at service@invitro.com.au

Our certification

In Vitro Technologies is ISO9001 certified and is a registered EMC supplier with the Australian Communications and Media Authority (supplier number: N10054), permitting us to 'compliance label' equipment that we supply. We stock an extensive range of spare parts to ensure that repairs are completed as quickly and efficiently as possible and are committed to providing complete service support from the time of installation to the time equipment needs updating. We offer comprehensive preventative maintenance contracts or simple and quick pre-warranty expiration inspections.

Need servicing?

In order to expedite your service request, simply fill in the Service Enquiry form below, including your model number and serial number, along with a brief description of the issue to help us expedite your service request. 

Please download the e-Decontamination Form, send completed form to service@invitro.com.au. One of our Service team will contact you within 4 business hours.