Our Approach

C.A.R.E is carried throughout In Vitro Technologies, you will find this not only with our friendly Customer Care team, but also every member of our staff. We believe in leading through model behaviour, in turn we create a culture of leadership and service.


Our communication is HOT. That is – Honest; Open; and Two-way.


Accept responsibility for actions, be accountable for results, and take ownership of errors.


We believe the best way to earn respect is to give it.


Being the BEST, Doing the BEST and Expect the BEST

C.A.R.E. Customer service is not just a department, it’s our entire company.


medical care