Freight and Delivery Terms and Charges

Standard freight, administration and handling charges are applied on a per order basis, they are as follows:

  • $48 Metropolitan areas,
  • $61 Regional areas
  • Heavy loads or sensitive freight requirements over 30kg at direct cost.
  • $86.00 for standard equipment handling

In addition to these charges, specialised packaging and handling charges may also be applicable – these are as follows:

  • Dry Ice Surcharge $100.00 per delivery applies.
  • Orders via external E-Portals may attract a handling charge if the order value is under $200 – this will be per order and is $20.00

All prices are subject to change and GST

Effective Monday 27th April In Vitro will be adjusting the standard shipping days for all orders to consolidate order shipping wherever possible as part of management plan and response to COVID-19.  These conditions are an interim measure only and In Vitro will resume dispatch to all weekdays as soon as practical.

Shipping days will be as follows:

Cold chain orders:
Shipping Ex Melbourne: TUESDAY and THURSDAYS

All other orders (ambient, equipment, spare parts and accessories)
Shipping Ex Melbourne, Perth, Brisbane and Sydney (subject to availability): MONDAY, WEDNESDAY and FRIDAY

Customers please note: In Vitro have reviewed and increased their freight charges in light of a response to increased costs of freight during the COVID-19 crisis time to ensure we are able to continue to provide the level of service and care for your deliveries that we have become synonymous with.  These increased charges will continue to be monitored and reviewed directly in line with the costs incurred and charged by our carriers and any cost reductions will be passed onto our customers with a price reduction.

In Vitro will always try to facilitate your needs as much as possible to ensure continuity of service, please contact our 
Customer Support Centre on 1300 552 003
or email care@invitro.com.au to discuss your order requirements or any measures we can assist with to minimise any impacts to your supply.

Issued: 27th April 2020