Freight and Delivery Terms and Charges*

Standard freight, administration and handling charges are applied on a per order basis, they are as follows:

From 1st December 2024

  • $66.20 ex GST - Metropolitan areas
  • $84.30 ex GST - Regional areas
  • Heavy loads or sensitive freight requirements over 30kg at direct cost.
  • $86.00 ex GST - for standard equipment handling
  • $86.00 ex GST - for Security Freight

In addition to these charges, specialised packaging and handling charges may also be applicable – these are as follows:

  • Dry Ice Surcharge $100.00 ex GST - per delivery applies.

All prices are subject to change and GST

*Where specific freight agreements are currently in place, those terms will remain unchanged.


From 4th May 2026 - Additional Emergency Fuel Surcharges 

  • Local deliveries: $20.50
  • Regional deliveries: $26
  • Cold Chain deliveries: $25

All prices are subject to change and GST


Shipping days will be as follows:

Cold chain orders:
Shipping Ex Melbourne: TUESDAY and THURSDAYS

All other orders (ambient, equipment, spare parts and accessories)
Shipping Ex Melbourne, Perth, Brisbane and Sydney (subject to availability): MONDAY, WEDNESDAY and FRIDAY

In Vitro will always try to facilitate your needs as much as possible to ensure continuity of service, please contact our 
Customer Support Centre on 1300 552 003
or email care@invitro.com.au to discuss your order requirements or any measures we can assist with to minimise any impacts to your supply.

Revised: 4th May 2026