Christmas and New Year's hours of operation

In Vitro Technologies Customer Support & Distribution Centre will be closed over the Christmas/New Year holiday period.

To minimise impact to supply, please expedite your orders to us at orders@invitro.com.au
no later than 1pm AEDST Friday the 19th December 2025.

As delivery guidelines after this date cannot be guaranteed, please note for cold chain or frozen deliveries, orders will not be dispatched after 15th December 2025 and will resume normal dispatch on Monday 5th January 2026 unless arranged otherwise.

The last day for dispatch for normal order will be Tuesday the 23rd of December 2025.

The Technical Service Engineers will be available during this time to assist with any urgent/critical technical support issues via 1300 932 156

Please note special conditions and charges may apply during on call timeframes.
Thursday 25th December 2025 - TS support on call basis only
Friday 26th December 2025 - TS support on call basis only
Saturday 27th December 2025 - TS support on call basis only
Sunday 28th December 2025 - TS support on call basis only
Monday 29th December 2025 - TS support on call basis only
Tuesday 30th December 2025 - TS support on call basis only
Wednesday 31st December 2025 - TS support on call basis only
Thursday 1st January 2026 - TS support on call basis only
Friday 2nd January 2026 - TS support on call basis only
Please note all times are Australian Eastern Daylight Savings Time (AEDST)

Normal operation will resume Monday 5th January 2026 from 8.00am to 5.00pm AEDST

Should you wish to discuss this further or to organise any special deliveries during this period, please contact our Customer Support Centre on 1300 552 003 or email care@invitro.com.au or service@invitro.com.au

Lastly, In Vitro Technologies would like to wish you a Merry Christmas and a Happy New Year!
See you in 2026!