Christmas and New Year's hours of operation
Thank you for an incredible year!
We would like to wish a very Merry Christmas and a Happy New Year to everyone from In Vitro Technologies!
Advice on Christmas and New Year Operating hours
To minimise impact to supply, please expedite your orders to us at orders@invitro.com.au no later than 1pm AEDST Friday the 20th December 2024.
The last day for dispatch for normal orders will be Monday the 23rd of December 2024.
The Technical Service Engineers will be available during this time to assist with any urgent/critical technical support issues via 1300 932 156
Please note special conditions and charges may apply during on call timeframes.
As delivery guidelines after this date cannot be guaranteed, please note for cold chain or frozen deliveries, orders will not be dispatched after 16th December 2024 and will resume normal dispatch on Thursday 2nd January 2025 unless arranged otherwise.
The last day for dispatch for normal orders will be Monday the 23rd of December 2024.
The Technical Service Engineers will be available during this time to assist with any urgent/critical technical support issues via 1300 932 156
Please note special conditions and charges may apply during on call timeframes.
Thursday 26th December 2024 - TS support on call basis only
Friday 27th December 2024 - TS support on call basis only
Saturday 28th December 2024 - TS support on call basis only
Sunday 29th December 2024 - TS support on call basis only
Monday 30th December 2024 - TS support on call basis only
Tuesday 31st December 2024 - TS support on call basis only
Wednesday 1st January 2025 - TS support on call basis only
Please note all times are Australian Eastern Daylight Savings Time (AEDST)
Normal operation will resume Thursday 2nd January 2025 from 8.00am to 5.00pm AEDST.
Should you wish to discuss this further or to organise any special deliveries during this period, please contact our Customer Support Centre on 1300 552 003 or email care@invitro.com.au or service@invitro.com.auSee you in 2025!